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Supportsida för iP1´s SMS-tjänster

Support center


Welcome to our support center! Here you will find answers to frequently asked questions as well as user manuals for our web services. You can also easily get in touch with our support team by email or call.

+46 10-160 60 60

Frequently asked questions regarding e-SMS


e-SMS for Microsoft Outlook 2013 - 2016 lets you send SMS using your Outlook client. In this section you will find frequently asked questions regarding e-SMS from our users.

Yes, to send SMS from Outlook the only thing you need is a iP.1 account, please contact us for more information about recieving an account.

If you allready have an account, please see our manual for connecting to Outlook.

Please notice that you can only connect our services to Outlook versions 2007 and 2010 at the moment.

 

To recieve SMS in Outlook you need a virtual number connected to your iP.1 account, to order a virtual number, please contact us at info@ip1.se

Soon you will be able to order service directly by credit card in the web application.


Frequently asked questions about Webb-SMS and Analys-SMS


Webb-SMS is our web application for SMS-dispatches and SMS surveys. In this section you will find frequently asked questions regarding Webb-SMS and Analys-SMS from our users.

Yes, you can recieve SMS to our web application by ordering a 11-digit recieving number. To order a recieving number, please contact us at info@ip1.se

You will be able to order directly by credit card in the web application soon.

You can create different type of users on your account to avoid sharing username and passwords. There arethree different types of users:

Administrator

Full Access:

  • Refill Account Balance
  • Create and edit contacts
  • Change account-information such as billing address etc.
  • Send and receive Text messages

Manager

  • Refill account balance
  • Create and edit contacts
  • Send and receive Text messages

User

  • Send and receive Text messages

The Text message standard is 160 latin digits. There is amount of digits that counts as special characters, see the table below for a complete list of special characters.


Misc questions about our SMS services


All our services are accesible with an iP.1 user account. In this section you will find frequently asked questions regarding our SMS services from our users.

In order to activate your account, just press the activate button on the top menu. It will take you to our web shop, and you will be able to activate your account with your credit card by Skrill.

In our web shop you will also find add-ons to our application, such as custom sender ID, virtual numbers and E-mail copys.

Text messages that is sent gets status so that you as a customers will easily be able to check that your Text messages is delivered. 

 

Delivered 

 

The Text messages has in all probability been delivered and the operator answered the cell phone has received the Text messages. 

 

Sent 

 

The Text messages ï»¿has left our systems but we have not yet received any delivery confirmation from the recipient. 

 

Error 

 

We have received back a reply from the recipient's mobile operator that something went wrong with the delivery. 

Make sure that the number is correct.


Manuals

- Manual for WebbSMS

- Manual for RESTFUL API

- Manual for SMS Gateway

- Manual for Analys-SMS

- Manual for e-SMS

- Manual for the User-portal


Articles

Register a trial account

All our services are accesible with an iP.1 user account. The only thing you will need is an SMS balance and extra services of your choice. Do you want to evaluate our services? Press the button to create a free trial account! free trial account!


Help-links

Customer support

Web shop

Free trial account

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